Privacy Policy

JokerX ("we", "our", or "us") operates the mobile game application Arrow Ai (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of data when you use our Service and the choices you have associated with that data.

By installing, accessing, or playing Arrow Ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not install or use the Service.

1. Information We Collect

Arrow Ai is designed as a privacy-friendly casual puzzle game. We do not require user registration or accounts to play, and we do not collect personal identifying information such as your real name, physical address, email address, or phone number.

A. Information Collected Automatically

When you play Arrow Ai, certain non-personal technical data may be processed automatically by the device or certified third-party service providers:

• Device Information: Device model, operating system version, screen resolution, preferred language, and system memory.
• Gameplay Data: Levels unlocked, scores, stars earned, hints used, and game sound settings (stored locally on your device via Android SharedPreferences).
• Advertising Identifiers: Google Advertising ID (AAID) used strictly by Google Mobile Ads (AdMob) to deliver ads according to your system settings.

2. Third-Party Service Providers & SDKs

We employ certified third-party advertising partners to support free gameplay and provide rewarded video incentives. These third parties have access to device advertising identifiers only to perform these tasks on our behalf:

• Google AdMob (Google LLC):
  We use Google AdMob to display banner ads, interstitial ads, and optional rewarded video ads (which reward in-game hints or coins upon completion). AdMob may use device advertising identifiers (AAID) in accordance with Google's privacy standards.
  Google AdMob Privacy & Terms →
• Google Play Services:
  Provides core Android infrastructure including app licensing verification and automatic updates.
  Google Privacy Policy →

3. Purpose & Legal Basis for Processing Data

We process minimal technical data for the following legitimate purposes:

• To provide, operate, and maintain the functionality of Arrow Ai.
• To track level completions and save your puzzle progress locally on your device.
• To detect, prevent, and address technical software bugs and device compatibility crashes.
• To display advertisements that allow us to offer Arrow Ai as a 100% free game.
• To fulfill legal obligations under applicable mobile application distribution policies.

4. Data Storage & Security

All gameplay progress (levels 1 to 500, stars, hints, virtual coins) is saved directly onto your device's local sandboxed memory. We do not transmit or store your save files on remote private databases.

For network communications through certified third-party ad services, data transmission is protected via industry-standard SSL/TLS encryption.

5. Children's Privacy (COPPA & Family Policy Compliance)

Arrow Ai is a family-friendly casual puzzle game suitable for general audiences. We comply strictly with the Children's Online Privacy Protection Act (COPPA) and Google Play's Families Policy:

• We do not knowingly collect, store, or solicit personally identifiable information from children under 13 years of age (or under 16 in the European Union).
• AdMob advertising units integrated within Arrow Ai are configured with child-directed tags (such as tagForChildDirectedTreatment where applicable) and comply with Google Play certified family ad policies.
• If a parent or guardian becomes aware that their child has provided us with personal information, please contact us at support@jokerx.app and we will take immediate steps to purge such data.

6. European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access & Portability: The right to request copies of your personal data.
• Right to Rectification & Erasure: The right to request that we correct inaccurate data or delete your information.
• Right to Restrict or Object to Processing: The right to object to automated ad tracking.
• Opt-Out of Personalized Ads: You can opt out of interest-based ads on your Android device at any time by navigating to Settings > Google > Ads > Reset or Delete advertising ID.

7. California Consumer Privacy Act (CCPA / CPRA)

For players located in California, under the CCPA/CPRA:

• We do not sell personal information for monetary value.
• We do not share personal information with third parties for cross-context behavioral advertising outside the authorized Google AdMob framework.
• You have the right to request deletion of your information and non-discriminatory service.

8. User Data Deletion & Account Erasure

Since Arrow Ai does not require an account, you can erase all local data and puzzle progress instantly by clearing the app data in Android Settings:

Settings > Apps > Arrow Ai > Storage & cache > Clear Storage / Clear Cache.

For step-by-step instructions or to submit a formal deletion request under Google Play Developer guidelines, please review our dedicated Data Deletion Policy Page →

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in game features, legal regulations, or Google Play Console policy guidelines. We will notify players by updating the "Effective Date" at the top of this Privacy Policy.

10. Developer Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact our privacy representative: